webpost works - our customers tell you why

webpost case studies

Hybrid mail delivered perfectly

just a few webpost success stories

“It just gets rid of so much of the hassle, I don’t know why more people don’t use webpost”

Case study 1 - Water for work

Water for Work and Home are a water cooler company with sites in Marden, Kent and Brandon, Suffolk. Before switching to webpost, the company was processing their monthly run of around 1,500 transactional letters (including invoices and statements) with an expensive folder inserter machine.

 

In January 2011, Water for Work and Home began to send these monthly letters using webpost Pro and have seen savings of around 30% compared to their previous method.

 

Zoe Colebrook, Accounts and Administration Manager at Water for Work and Home, was asked how simple it was to convert to webpost, to which she replied: “. . . we use Pegasus Opera to produce our letters, so we had to enlist our software provider, Profile Enterprise Solutions, to make a number of changes to our system. This actually represented quite a lot of work, but webpost took care of this whole process for us, dealing with Profile directly”.

 

Ms Colebrook was also keen to comment on the efficiency gains brought about by using webpost: “. . . the volume of mail we send means we are able to use webpost Pro. This is built into our Opera system, it’s really as simple as a single click of a button to send all of our mail and we can get on with the rest of month-end while it runs. We

save so much time in comparison to before.”

 

Indeed, when asked about their folder inserter, Zoe was keen to stress the improvements since implementing webpost Pro: “When I think about the time month-end used to take, and the amount of problems we used to have with our folder inserter, we would never go back to a system like that.”

 

Ms Colebrook also remarked that “We were slightly concerned about how the delivery times would compare to what we experienced previously, so we sent out a number of test letters and every one arrived after 2 days as promised.” Finally we asked Ms Colebrook if she would recommend webpost Pro to other companies for their monthly invoice or statement runs, to which she replied: “It just gets rid of so much of the hassle, I don’t know why more people don’t use webpost.”

Case study 2 - Zonin UK

“We recognised it could save significant time and money for our clients”

Zonin UI< is the UI< branch of Casa Vinicola Zonin, the largest private vine growing and wine making company in Italy, and operates as an independent business unit, performing all the main functions from sales to marketing, from import to distribution of Italian wines in the UI< in the On-Trade scenario by providing wine solutions directly and by ensuring the highest quality of service in all customer segments.

 

Before switching to Webpost we were posting all our invoices and statements to our customers in the traditional way by printing the documents using our printer, sorting all documents by customer, manually inserting every single document in the envelopes, applying the stamp using a franking machine and finally posting in the local post office. This process was repeated for 1,000 to 2,000 documents per month by two office resources for two

full days per month.

 

In 2013 together with Webpost and the developers of our business software, we started working on the implementation and integration of Webpost on our system, which is a very specific system developed for the drink industry, and at the beginning of 2014 we began to send all of our invoices and statements through Webpost, saving time and money.

Sending documents with Webpost it's very easy, convenient and just one click away, and we strongly recommend it to all kind of businesses, especially if you regularly have large volumes of documents going out by post.

 

We're always looking to enhance our system, and we added the ability to send mail through Web post because we recognised it could save significant time and money for our clients. Although initial integration involved some programming work, once this was complete, the process for our clients was straightforward. Out system includes a form designer which allows the layout of invoices and statements to be easily tweaked to fit the Webpost requirements. The feedback from Zonin UI<, our first client to trial the integration, was so positive that we were convinced to use Webpost for our own office mail shots.

Case study 3 - Town Medical Centre

Webpost is very cost effective, genuinely easy to use and reliable ........ I can't recommend them strongly enough.

We have been using Webpost here for about 10 months now. I am usually very cynical aoout anything like this but it really works.

A few months ago we did a mailshot of about 1800 letters using Webpost saving over £290 against the cost of first class stamps and of course we didn't use any of our own paper, ink or envelopes ....... and no folding and inserting!! The letters were sent on the 13th of the month and we started receiving responses on the 15th!

 

All our flu campaign invites were sent using Webpost and within four days of despatch our first three flu clinics were fully booked. At the beginning of November we were at over 80% of target and all at a significantly lower cost than previous years. Webpost will shortly be handling our reminder letters.

 

We use it for most letters now; even individual items are worthwhile because it is easier, cheaper and quicker ...... even attachments are simple to include.

 

Installation and training is straightforward, and support, if you need it, is friendly and efficient.

 

Webpost is very cost effective, genuinely easy to use and reliable ........ I can't recommend them strongly enough.

 

in fact, should any prospective customers want any more information from a user perspective I would be more than happy to speak to them.

 

Case study 4 - Jones and Jones

“The staff time we save is huge and our postage costs have reduced by approximately 35%.”

Jones & Jones is a family run optometry practice in Barry in the heart of the Vale of Glamorgan. Before using Webpost they were posting letters to 4000 patients in the traditional way; printing to a local printer, purchasing stamps, manually stuffing envelopes and posting in the local post office.

 

Dr Jones respects that his patients’ choice of communication is still a physical letter, rather than email. However, he was keen to find a less time consuming and more cost effective way to manage the Practice’s mailshots.

 

When asked why he chose Webpost Dr Jones answered: “I did look at other hybrid mail suppliers but Webpost won on its ease of use. The other options I considered involved a change in the way we create documents, but with Webpost the process didn’t change for us. Once the software was installed we still created our letters and mail merges in exactly the same way as we had always done. The only difference now is when we press print it all goes to a virtual printer and the task of printing, putting in an envelope and posting is carried out by someone else.”

“The staff time we save is huge and our postage costs have reduced by approximately 35%.”

So would he recommend Webpost to other companies?

 

He sure would and said, “Their technical support is excellent, it is an absolute

no-brainer; simple to use, saves money AND enables staff to get on with more important things.”

“We have been using Webpost since April of 2012 and would never go back to posting the traditional way.”

You've heard what some of our customers say, so why not try webpost and see how your business can benefit by contacting us today.

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